Website repair
Something Is Wrong With the Website. Start With Triage.
Website Repair and Rescue is for an existing site that is unavailable, broken, unfinished, neglected, or no longer supported by the person who built it. KMX begins by identifying the platform, visible symptom, timing, recent changes, access, and business impact.
You do not need to diagnose the technical cause before asking for help. Report what customers see and what stopped working.
start here
What Kind of Website Problem Do You Have?
What Changed Before It Broke?
Protect Access and Avoid Random Changes
A digital business card fails completely when it cannot load, submit a form, display correctly on a phone, connect to the domain, or reach the business. Owners often make the problem worse by changing multiple plugins, themes, records, or settings without a recoverable baseline.
Repair and redesign are different dispositions. Repair restores dependable behavior. Redesign changes the customer experience. Migration changes where the site runs or which platform carries it. The first task is to identify the failure and safest next action rather than use an emergency as automatic justification for a rebuild.
continue
living project brief
Repair, Redesign, or Migration?
Start the relevant project brief. Begin with Rescue - Website Problem selected. The emergency path asks: What platform is it? Is the site available? What is broken? When did it begin? What changed beforehand? Are bookings, payments, or inquiries affected? What is the website address? Do you have administrator and hosting access? Is this urgent, scheduled, or uncertain?
Do not place passwords in the public brief. The result is a structured triage summary and preliminary disposition - not an invented diagnosis.
FAQ
Questions Before You Start
Do I need to know the platform? +
No. Provide the website address and visible symptom. Platform identification can follow.
What should I avoid doing? +
Avoid deleting files, changing many settings, sharing passwords publicly, or overwriting the only recoverable copy.
Is every problem an emergency? +
No. State the customer and business impact so urgency can be classified honestly.
Will repair require a rebuild? +
Not automatically. The smallest safe repair is preferred when it restores the required behavior.